FREQUENTLY ASKED QUESTIONS

Here we have gathered the most frequent questions being asked at our customer service right now. If you cannot find the answer to your question, please feel free to contact us via web, our Instagram chat or Facebook page.

Payment

Way of payment
We accept payment via local online banking by FPX. No charge for transfer fee.

Shipment

Where does Movalt ship?

We ship only in Malaysia.

Delivery time

West Malaysia: 1-3 working days.
East Malaysia: 4-5 working days.

How much does shipping cost?

West Malaysia:
Watches Shipping cost: RM 9 per item. The next item will cost you additional RM 4.50

East Malaysia:
Watches Shipping cost: Rm 11 per item. The next item will cost you additional RM 5.50

How will i know whether my order has been shipped?

We will send you an  email with the tracking number. If you do not receive it, please let our team know.

Cash on Delivery?

At this time, we only do COD in Penang, Malaysia.

Warranty

Do I have warranty?
We offer a one-year warranty for your Movalt. For more details, you can visit warranty page.